A satisfactory installation is Newsmith’s prime objective but it’s commitment to customer confidence and endorsement does not end there.
For routine or emergency support please call +44 (0) 1924 405988 or email: service.
Ensuring a ready supply of replacement and spare parts, Newsmith’s Service Department operates a fleet of fully-equipped vans and its engineers are fully aware of all Health and Safety at Work regulations.
A substantial inventory of spare parts for all Newsmith equipment is stocked at our facility with many parts also stocked by our support partners around the world to ensure minimal downtime.
Advice is always available to ensure your Newsmith equipment operates in the most efficient and affordable manner possible.
We will always try to resolve issues over the phone before offering the services of one of our field service engineers.
Newsmith produces a specially-formulated range of hygiene chemicals and detergents to complement, integrate and support the cleaning performance of modern washing equipment within the food and pharmaceutical industries.
All our machines are available with an integrated maintenance support package designed to meet your needs with regard to advice, service and upgrade features throughout the machine’s working life.